Dassault Systèmes in Midrand, Gauteng — Services and Customer Experience

Dassault Systèmes operates as a global software provider centred on the 3DEXPERIENCE platform, a cloud-based environment designed to help organisations reimagine products, processes and customer experiences. The core proposition centres on a single platform that unites people, ideas, data and solutions, delivering a real-time, holistic view of business activity and ecosystem dynamics. By acting as a single source of truth, the platform aims to anchor outcome-driven processes and facilitate secure collaboration across departments and external partners, regardless of location.

The platform is presented as a unified environment with several distinctive capabilities. It supports the creation and management of virtual twins—digital representations of products, processes and operations—enabling companies to model, visualise and test scenarios before any physical production. This capacity for science-based modelling and simulation allows organisations to explore a wide range of possibilities and optimise designs, performance and sustainability from inception through to market delivery and usage. The broad aim is to shorten development cycles while maintaining quality and risk controls.

In addition to engineering and simulation, the 3DEXPERIENCE platform emphasises sustainable innovation. The software is positioned as a vehicle for re-inventing value creation, advancing from product concepts to end-user experiences, with an emphasis on reducing emissions and promoting environmentally responsible practices. The cloud-enabled nature of the solution is highlighted as a means to remove IT constraints and accelerate access to the latest apps and services, supporting rapid collaboration and market readiness.

Key components of the platform span several business functions and roles. The cloud offering combines design and engineering tools with simulation, governance and collaboration, manufacturing and operations, and marketing. This suite enables teams to work from a single environment, share models and data without duplicating effort, and coordinate across disciplines and geographies. The platform also features a marketplace, connecting designers and engineers with a broad ecosystem of suppliers and service providers, offering millions of parts and access to external engineering expertise when needed.

Role-based access and workflows are emphasised as a core part of the platform’s value proposition. Users can select roles aligned with their skills and project needs, equipping them with the specific applications required to perform effectively. The aim is to streamline processes, enhance efficiency, and unlock creative potential by ensuring the right tools accompany the right teams at the right times.

Customer stories and industry applications presented in the platform’s materials illustrate a diverse range of use cases. These include rail infrastructure design and delivery, aviation-related composite repair digitally transformed through cloud-enabled co-design approaches, and cloud-based education for students in university settings. Across these examples, the emphasis remains on collaboration, data integrity and the ability to test ideas in a virtual environment before committing resources in the real world.

For organisations considering cloud adoption, the 3DEXPERIENCE Cloud highlights several practical benefits. These include shorter time to market, lower upfront costs by reducing the need for extensive on-site IT infrastructure, instant scalability, and improved collaboration through a secure single platform. The cloud is framed as offering protection for data and intellectual property via ISO-aligned security measures, with a proven framework for cross-functional teamwork and process integration.

In terms of industry reach, the platform positions itself as applicable to a broad range of sectors that require integrated design, simulation, governance, manufacturing and marketing capabilities. The emphasis on industry solution experiences suggests a tailored approach to customers’ domain challenges, enabling organisations to tailor the platform to specific workflows, standards and regulatory requirements.

Practical tips for customers

• Clarify the scope of the “single platform” approach for the organisation, identifying which departments and external partners will participate and how data sovereignty will be managed across cloud environments.
• Leverage virtual twin capabilities early in the project lifecycle to explore design alternatives, performance trade-offs and sustainability implications before committing to physical prototyping.
• Utilise the marketplace to access certified suppliers, component parts and specialist engineering services to accelerate development and reduce procurement friction.
• Consider role-based access to streamline onboarding and ensure teams receive the most relevant tools without overloading users with unnecessary features.
• Plan for governance and collaboration features from the outset to prevent IP leakage and enable real-time progress tracking across dispersed teams.
• Assess cloud readiness, including data migration, security requirements and compliance needs, to maximise the benefits of scalable, collaboration-friendly work processes.

The information available highlights a platform designed to integrate multiple disciplines within a single, cloud-based environment, aimed at enabling efficient collaboration, robust modelling, and sustainable innovation. While specific local details for Midrand are not disclosed in the public materials, the global offering presents a cohesive set of capabilities aligned with contemporary digitalisation priorities for software-enabled business transformation.